Frequently Asked Questions
Everything you need to know about Compex performance and recovery.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy for recovery equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, excluding shipping costs.
Do Compex products come with a warranty?
Yes, all our electronic devices come with a standard 2-year warranty that covers manufacturing defects. You can also register your product online to simplify the claims process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.
How do I know which muscle stimulator is right for me?
We provide a detailed comparison chart on our 'Product Guide' page to help you choose between our Fit, Sport, and Wireless ranges based on your training intensity.
Are the electrodes reusable?
Yes, our electrodes are designed for multiple uses. Depending on skin type and storage, each pad typically lasts for 15 to 20 applications.